Sun Life: Cowboy Bill, I Told You I Had a Lawyer. You Just Didn’t Want to Wait.

🤠 The Familiar Pattern of Erasure

I know what it’s like to be erased.

To be discredited, doubted, and dismissed — all while trying to recover from trauma and navigate systems built to shut you down.

But I also know what it looks like when people make things worse — even when you give them every chance not to.

⚖️ The Email That Crossed a Line

I told him. Clearly. In writing.

I said I had signed with attorneys, that they’d be entering their appearance, and that I would update him as soon as they were officially on record.

I asked him to wait — respectfully and professionally.

But instead of honoring that, he did what too many insurance attorneys do:

He used the delay in the court’s electronic system — a technicality — as an excuse to keep pressuring me.

And not just about the federal Rule 26 conference.

He kept emailing me about a completely separate state court case — one he wasn’t even counsel for.

That’s when I realized:

This wasn’t about deadlines.

This was about exploiting vulnerability.

🧠 Re-traumatization Disguised as “Procedure”

At the time, I was on ADA-protected leave, recovering from a psychological injury caused by workplace trauma.

I was navigating multiple legal cases, waiting for my newly retained counsel to be added to the docket.

And during that small window — that administrative pause — he chose to push harder.

Let me be clear:

That’s not just disrespectful.

It’s dangerous.

It reactivated PTSD symptoms.

It triggered the exact spiral I had worked so hard to escape.

I started losing sleep again.

I started ruminating.

I started questioning myself — which is exactly what retaliation does.

It isolates you, then blames you for not standing tall.

📄 The Power of Documentation

But I knew what was happening.

So instead of folding, I did what I’ve done since this all began:

I documented.

I filed.

I told the truth.

And now, the Pennsylvania Board of Insurance has a new complaint on file.

Because this isn’t just about me anymore.

It’s about the next claimant — the teacher, the nurse, the single parent, the disabled veteran — who tells an insurance attorney they’ve retained counsel and gets steamrolled anyway.

🕊️ This Isn’t Retaliation — It’s Accountability

Sun Life and their attorneys call it “procedure.”

I call it harassment.

They call it “business.”

I call it re-traumatization.

This isn’t just a fight over a claim —it’s a fight over basic dignity in the process of recovery.

Because when the system ignores vulnerability,

it becomes the very harm it’s supposed to protect against.

🔥 Making It Count

I didn’t ask to be here.

But since I am, I’m going to make it count —

even if it’s one email, one complaint, one cartoon cowboy at a time.

✊🏾 Join the Phoenix Advocacy Network

📣 Follow PAN for stories that expose corporate retaliation and demand reform.

💬 Share your experience — because silence protects systems, not people.

🕊️ Stand with advocates who turn pain into accountability.

The next time they call it “procedure,” remember: it’s personal.